What are the two main types of adjusters in the insurance industry?

The primary distinction in types of adjusters in the insurance industry lies between public adjusters and those employed by insurance companies, often referred to as company adjusters. Public adjusters represent policyholders in the claims process, ensuring that the insured receives a fair settlement based on the loss incurred. They work on behalf of the client, advocating for their interests, which can be particularly beneficial when disputes arise between the policyholder and the insurance company.

On the other hand, insurance company adjusters are employed by insurance carriers and are responsible for assessing claims on behalf of their employer. Their role is to evaluate the validity of claims, determine the extent of the insurer's liability, and ensure that claims are settled in accordance with policy terms.

The mentioned classification effectively captures the two major factions in the adjusting space: those who serve the policyholders and those who work for the insurers, highlighting their differing roles and objectives in the claims process.